Terms & Conditions

1. Booking and Payment:

   • All sessions must be booked in advance through our scheduling system, mobile app, or by contacting us directly.

   • Payment is required at the time of booking to secure your session.

   • We accept payment via cash, credit/debit card, or electronic transfer.

2. Cancellation and Rescheduling:

   • Cancellations or rescheduling requests must be made at least 24 hours prior to the scheduled session time.

   • Cancellations made less than 24 hours before the session will result in forfeiture of the session fee.

   • In the event of unforeseen circumstances or emergencies, exceptions may be made at our discretion.

3. Late Arrivals:

   • Clients are expected to arrive on time for their scheduled session.

   • Late arrivals may result in a shortened session, as sessions will end at the originally scheduled time to accommodate other clients.

4. Health and Safety:

   • Clients are responsible for informing their instructor or therapist of any medical conditions, injuries, or limitations that may affect their ability to participate in the session.

   • Our instructors and therapists reserve the right to refuse service or modify exercises or techniques based on the client's health and safety needs.

5. All Sales Are Final:

   • All sales for Pilates, Yoga, and Sound Therapy services are final.

   • No refunds or exchanges will be provided for unused sessions or cancellations, regardless of the reason.

6. Liability Waiver:

   • Clients are required to sign a liability waiver before participating in any Pilates, Yoga, or Sound Therapy session, acknowledging and accepting the inherent risks associated with physical activity and sound therapy.

7. Confidentiality:

   • Client information and session details will be kept confidential and will not be shared with third parties without the client's consent.

   • Our instructors and therapists adhere to professional standards of confidentiality and privacy.

8. Changes to Terms and Conditions:

   • These terms and conditions are subject to change at any time without prior notice.

   • Clients will be notified of any updates or modifications to the terms and conditions via email or through our website.

By booking a session for Pilates, Yoga, or Sound Therapy with us, you agree to comply with these terms and conditions. If you have any questions or concerns, please contact us for clarification before booking your session.